DIGITAL CAMERAS |
| 19 March 2010 (Updated) |
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Thank you for using Canon products.
We have discovered a malfunction that occurs with Firmware Version 2.0.3, in which the manual recording levels for C1 / C2 / C3 are changed and the camera is disabled to record audio. This phenomenon occurs when the power is turned off (or if Auto power off takes effect) after registering "Sound Recording: Manual" in the camera user settings.
We are now introducing the new Version 2.0.4 firmware. This firmware corrects the malfunction that occurred in the previous 2.0.3 firmware, in which the manual recording level changes hence making recording impossible.
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Applicable Product:
EOS 5D Mark II Digital SLR camera
Market Support:
The new firmware (v2.0.4) is now available for download. Please click here to download the firmware.
We would like to offer our sincere apologies to our customers for suspending the Version 2.0.3 firmware. Canon will continue to strive to provide our customers with high quality products that they can use with confidence. Thank you for your patience and kind understanding.
Contact Information for Inquiries:
Please contact our service centre for enquiries.
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